FAQs

General Information

Are you having a teen track, breakout sessions, or a pre-conference session?

Information on the True Woman ’20 pre-conference is coming soon. There will be breakout sessions on Friday afternoon. Click here for more information. Young True Woman will be available for twelve–eighteen year olds on Friday. Click here for more information.

Can I volunteer at True Woman ’20?

Yes! We have a limited number of volunteer positions available. For more information, click here.

What if my question is not listed here?

Feel free to email us at info@TrueWoman.com, and we will be happy to assist you.

In which time zone is Indianapolis?

Indianapolis is in the Eastern Standard Time zone.

Is there reserved seating at the conference?

This is a general seating event, so reserved seating for individuals or groups is not available.

(Note: Only those serving as volunteers will be permitted to reserve a seat.)

ALL personal belongings need to be removed at session breaks. The room will be cleaned, and all items left behind will be removed.

What should I wear?

Dress comfortably. The convention center area is large so wear comfortable walking shoes. We strongly recommend bringing a sweater or light jacket because the convention center and other rooms tend to be cool. We suggest you wear comfortable shoes for walking in the convention center and to/from your hotel.

What should I bring?

We hope you will bring your friends, as well as:

  • A Bible and a pen
  • Layered clothing or a comfy jacket (the convention center is cool)
  • Light snacks to munch on during breaks

Will meals or snacks be provided at the conference?

You will be on your own for your meals during the weekend. There are a few food areas inside the convention center as well as plenty of restaurants within walking distance of the convention center. You are welcome to bring snacks to munch on during the sessions.

What restaurants are in the downtown Indianapolis area?

There are more than 200 restaurants in Downtown alone, Indianapolis has no shortage of dining options. Whether you are looking for ethnic, upscale or casual, breakfast, lunch or dinner, click here to find something for every taste in Downtown Indy

Will there be special accommodations for those with physical limitations?

We will have designated seating areas for wheelchairs and for those who need access to the closed-captioning service. Please indicate this need as you register to help us plan appropriately to meet these needs.

Does the Convention Center facility accommodate persons with special needs? Are wheelchairs available on-site?

Entrances into the convention center are fully accessible and power-assisted doors ease your movement in and out of the facility. Persons with special needs may be dropped off and/or picked up on the north side of the convention center under the Maryland Street canopy.

Wheelchair requests (for use inside the facility) are available on a first-come, first-served basis at the First Aid office or by contacting the Convention Center security department at 317.262.3350.

Parking for persons with disabilities is available in surrounding lots and garages. Metered on-street parking spaces for disabled surround the facility. Spaces are marked accordingly as well as spaces designated for van access only. This is available on a first-come, first-served basis. Assistive animals are also welcome in the Convention Center facility.

Please visit the Convention Center’s Special Needs page for a comprehensive summary of services they provide.

Will there be Spanish interpretation at the conference? And is there a charge?

Yes, we will have Spanish interpretation available in the main conference room (Thursday evening, Friday, and Saturday).

Please indicate this need as you register, so we can plan for the correct number of hearing devices. You will receive an email in August to confirm your reservation. 

You may plan to pick up a hearing device on site when you arrive. They will be located at the True Woman Information Desk on Thursday afternoon, Sept. 24.

(Note: You will need a debit or credit card which will be charged a deposit of $125. This will be refunded when you return your device.)

Can I be an exhibitor at the conference?

We have a limited number of exhibit spaces available, and there is a cost for exhibitors to participate. 

Please keep in mind that exhibitors are considered on a variety of criteria, such as connectedness to the conference theme of compassion. 

For more information, click here.

Are men allowed to attend True Woman ’20?

The content of this conference is specially designed and geared toward women, so men are not allowed to attend.

We do have a need for men to help behind the scenes in various areas throughout the weekend, such as setup and tear down and in the Marketplace throughout the event. If men are interested in serving in this capacity, we ask that you submit a volunteer application. There will be no charge for men volunteering.

Men may also serve with special group of praying men who intercede in a designated prayer room throughout the conference days. These men pray through the conference prayer cards (filled out during the weekend), and ask the Lord to work mightily in the lives of the women attending.

If you or someone you know is interested in participating as an on-site intercessor, please contact us at info@TrueWoman.com.

What time is The True Woman ’20 Marketplace (Resource Center & Exhibit Hall) open?

Thursday – Opens at 3:00 p.m. and Closes at 10:30 p.m.

Friday – Opens at 8:00 a.m. and Closes at 10:30 p.m.

Saturday – Opens at 8:00 a.m. and Closes at 1:00 p.m.

Is there an app for the conference?

Yes.  Have instant access to speaker and vendor information, handy maps, and informational notices during the conference. App will be available closer to the conference.

Children

What is the Young True Woman session?

True Woman is offering a special “For Teens Only” Track on Friday, September 26. This session is specially designed for young women  ages 12–18. Your teen(s) will love the worship, teaching, games, and fun during this special session.

Is there childcare available at the conference?

We love children! But, please hear our heart . . .

In an effort to help you and others fully participate in the conference, and due to the nature of long conference schedule days, we ask that you make arrangements to leave your children home for these three focused days. We provide limited accommodations for nursing mothers who aren’t able to make other arrangements.

Hotels & Travel

Where can I stay while attending the conference?

You will be able to book your hotel room online, at special True Woman group rates, starting in March. We will post the link here as soon as it is ready.

Here is a map of the downtown hotels.

What are directions for driving to downtown Indianapolis?

Here is a helpful map for driving directions in downtown Indianapolis.

Where can I park in Indianapolis?

True Woman has special parking rates available thru Gate Ten Events. Details will be available later.

There are more than 70,000 parking spaces in downtown Indianapolis. Here is a map showing some of the parking locations. Be sure to check the cost and hours of operation.

Is there transportation from the airport to the downtown hotels?

The most economical transportation option for airport to downtown is:

www.goexpresstravel.com/indy_express

Express service runs from the airport to downtown every 30 minutes from 5am-11pm daily, $13 one way. Passengers board the shuttle at Zone 7 at the airport’s Ground Transportation Center.

Cash payments not accepted, credit cards only. Reserve online for guaranteed seating

Tickets / Pricing / Registration

How do I transfer my ticket?

While tickets are not refundable, you may sell/give and transfer your ticket to another woman. Here is a bit of information to help you transfer your ticket.  

  1. While tickets are not refundable, you may transfer your purchased ticket to someone else with the following exceptions
    • Senior Pastor’s Wife, Missionary, and Teen tickets may be transferred providing the person using that ticket meets the ticket’s qualification. 
    • Specialty tickets such as Ministry Partner, Volunteer, tickets are not transferable or refundable.   
  2. All ticket transfers/re-sales will be transacted between the individual parties but we do require that the seller/giver contact Revive Our Hearts at 1–877–966–2608 to provide the name, address, email (and phone if you have it) of the person using the ticket as we will print their name on the ticket.  
  3. As the breakout sessions are NOT changeable, it is important that the receiver of the transferred ticket understands she will need to plan to attend the pre-selected breakout session chosen by the original ticket purchaser.  
  4. Be sure to forward the original email confirmation to the purchaser so she will have proof of transfer. 
  5. All tickets will be picked up at the conference. As we will make the change on the registration to reflect the new attendees name on the ticket, it is important to let us know as soon as possible. The purchaser will also need your confirmation email to pick up her ticket at our “Ticket Transfer” table in the event we have already printed tickets.  
  6. Please feel free to contact us at 1–877–966–2608 with questions, or if we may help further.

What is the Young True Woman session?

True Woman is offering a special “For Teens Only” Track on Friday, September 26. This session is specially designed for young women  ages 12–18. Your teen(s) will love the worship, teaching, games, and fun during this special session.

Are scholarships available?

While True Woman desires to honor those who serve as a senior pastor’s wife, we do have a limited amount of scholarship funding available. This year we are able to offer senior pastors’ wives a special discounted ticket for $99.

Simply choose the “SPW/Missionary (full time/currently serving)” ticket type when you register. (Limited to 1 ticket per church.) Register online to take advantage of this scholarship.

Are you having a teen track, breakout sessions, or a pre-conference session?

Information on the True Woman ’20 pre-conference is coming soon. There will be breakout sessions on Friday afternoon. Click here for more information. Young True Woman will be available for twelve–eighteen year olds on Friday. Click here for more information.

How much does the conference cost?

Check out the Register page for pricing info.

Can I register more than one person?

Yes, you can. You may register up to three (3) people at a time. You will need to have each person’s name, address, and email, along with the breakout session each person wants to attend. 

Go to the Register page for more info.

Is there group pricing?

While you won’t see group pricing in the registration list, don’t be concerned! We’ve got you covered!

With personalized ticket/lanyards this year, we will need a bit more information on each attendee. Each ticket/lanyard will have the attendee name and breakout printed on it. So, the registration process does require each person’s name, contact information, and their choice of breakout.  

You may purchase up to 3 tickets at a time when registering. (However, you will need contact information, address, email, and breakout choice for each person.) 

If you are planning to bring a larger group (10 or more) of women to True Woman ’20, simply contact our Ministry Services Team,  to request a “group code” for your group/church. You can pass along the code for anyone in your group to use and register at a “group” price ($20 off the current individual price).

(Please note: Student, senior pastor wives, missionary, and volunteer tickets are not eligible for a group discount code because these are already offered at discount pricing.)

Can I register online if I live outside of the United States?

Yes, you can! Click here to register now.

If you need assistance, feel free to contact us by calling 1-877-966-2608.

What if I register and for some reason can’t come? Can I get a refund?

The registration fee is non-refundable.

While tickets are not refundable, you may sell/give and transfer your ticket to another woman. Here is a bit of information to help you transfer your ticket.  

  1. While tickets are not refundable, you may transfer your purchased ticket to someone else with the following exceptions
    • Senior Pastor’s Wife, Missionary, and Teen tickets may be transferred providing the person using that ticket meets the ticket’s qualification. 
    • Specialty tickets such as Ministry Partner, Volunteer, tickets are not transferable or refundable.   
  2. All ticket transfers/re-sales will be transacted between the individual parties but we do require that the seller/giver contact Revive Our Hearts at 1–877–966–2608 to provide the name, address, email (and phone if you have it) of the person using the ticket as we will print their name on the ticket.  
  3. As the breakout sessions are NOT changeable, it is important that the receiver of the transferred ticket understands she will need to plan to attend the pre-selected breakout session chosen by the original ticket purchaser.  
  4. Be sure to forward the original email confirmation to the purchaser so she will have proof of transfer. 
  5. All tickets will be picked up at the conference. As we will make the change on the registration to reflect the new attendees name on the ticket, it is important to let us know as soon as possible. The purchaser will also need your confirmation email to pick up her ticket at our “Ticket Transfer” table in the event we have already printed tickets.  
  6. Please feel free to contact us at 1–877–966–2608 with questions, or if we may help further.

If I am an ROH Monthly Partner, how do I register for my complimentary ticket?

Please email us to receive a Monthly Ministry Partner code so you can register online. (This ticket is not transferable.)

When will I receive my tickets?

We will provide personalized lanyards for each attendee this year. They’ll be printed with your name and the breakout you chose during registration. These will not be mailed in advance. 

You will pick up your ticket/lanyard at the Convention Center outside Halls AB. 

  • Wed:  2:00 p.m. – 6:00 p.m.
  • Thur: 9:00 a.m. – beginning of the conference

Just bring a copy of your confirmation email (or QR code, given at the time you register), and we will have your ticket/lanyard for you!

.

Volunteer

What if my volunteer question is not listed here?

Feel free to email us at info@TrueWoman.com, and we will be happy to assist you.

Do I have to volunteer the entire time?

Yes. Volunteers are expected to serve throughout the entire conference. We need many hands to pull off such an event. We rely heavily on our volunteers to serve with our team. We couldn’t do it without them!

What are the different volunteer opportunities?

Greeters – Your job is to welcome attendees with a smile, answer questions, give directions, check for name tags as they enter sessions, and go out of your way to meet any needs that you see.

Ushers – They will be scattered throughout the room helping attendees find seats, alerting staff of any medical or security emergencies, collecting the offering, answering questions, assisting those with wheelchairs or strollers, etc.

Prayer Partners – They are available at any point throughout the conference to pray with attendees and assist with additional responsibilities as needed. Your job is not to counsel women but to pray with them and alert our staff if an emergency counseling situation arises.

The Marketplace (formerly the Resource Center) – This is where our exhibitors and bookstore is located. We need volunteers to assist with the checkout process by bagging resources and directing traffic flow, helping women find the resources, answering questions, and restocking product as needed.

Information Desk – This is the central hub where attendees will come with questions. We need volunteers that are detail-oriented and good communicators. Additional responsibilities include managing lost and found items and handing out Spanish headsets.

Can men serve as a Volunteer?

Yes. We do have a need for men to help behind the scenes in various areas throughout the weekend, such as setup and tear down and in the Marketplace (previously called the Resource Center) throughout the event. If men are interested in serving in this capacity, we ask that you submit a volunteer application. There will be no charge for men volunteering.

How do I find out about the on-site Men’s Prayer Team?

At each True Woman Conference, we have a special group of praying men who intercede in a designated prayer room throughout the conference days. These men pray through the conference prayer cards (filled out during the weekend), and ask the Lord to work mightily in the lives of the women attending.

If you or someone you know is interested in participating as an on-site intercessor, please contact us at info@TrueWoman.com.

Can I choose what area I’d like to volunteer in?

Yes, you may choose your first, second, and third choices from the drop down menu on the Volunteer Application. We will do our best to honor your request, but we appreciate your flexibility!

How will I know if I am accepted as a volunteer?

After you submit your application to serve, it will be reviewed. We will respond to your application within a week to confirm your acceptance. 

We prayerfully consider each application. Please keep in mind that we consider and place volunteers based on a variety of criteria, including application submission date, previous experience with True Woman Conferences, and available registrations.

 

Are there any meetings or training for volunteers?

Yes! Volunteers have a mandatory meeting and training time on Thursday, September 24, at 10:00 a.m. in the Indiana Convention Center. (The exact room location will be announced later.)

What if I cannot attend the mandatory meeting?

If you are unable to attend the volunteer meeting on Thursday, September 24, please let us know in advance. We will do our best to get you up to speed in your assigned area as soon as you arrive on site for the conference.

When will volunteers know their assignments?

After you’ve been accepted to serve, we will email you approximately one to two months prior to the conference with your volunteer assignment. We do recommend that you print or save all volunteer emails and attachments we send.

When will I get my conference ticket/nametag?

We will provide personalized lanyards for each attendee this year. They’ll be printed with your name and the breakout you chose during registration. These will not be mailed in advance. 

You will pick up your ticket/lanyard at the Convention Center outside Halls AB. 

  • Wed:  2:00 p.m. – 6:00 p.m.
  • Thur:  9:00 a.m. – beginning of the conference

Just bring a copy of your confirmation email (or QR code, given at the time you register), and we will have your ticket/lanyard for you!

Am I responsible for parking, hotel, travel, and meal expenses?

Yes, you are responsible for all expenses related to your trip, but we hope the discounted registration will be a blessing and help enable you to serve with us.

Are volunteers allowed to save seats?

Volunteers will receive one reserved seat sign to reserve their seat throughout the weekend. You will also have early access to sessions to select your seat. This privilege is only for volunteers.

Will I miss the conference if I volunteer?

Our desire is for you to participate in as much of the conference as possible. However, your responsibilities may require you to miss the beginning and/or end of some of the sessions.

What do volunteers do about food?

Volunteers are on their own for meals. Concession stands will be available in the Convention Center and downtown Indy has some great restaurants within walking distance.

Some of the busiest times for volunteers is over the meal breaks and your time to eat is often cut short. We recommend that you plan ahead by bringing snacks, utilizing mobile ordering to beat the crowds, and teaming up with other volunteers to help each other out.

Will I get to be with my church group during the conference?

We’re not able to promise that you’ll be able to spend uninterrupted time with your church group, family, or friends. But we promise that as a volunteer, you’ll meet a lot of new friends during the weekend.

What if I have to cancel?

Oh, we pray that you won’t need to cancel! But if you do, please let us know as soon as possible so we can work to get someone to cover your area of service.

Remember, your volunteer ticket is non-refundable and non-transferable.

Can I volunteer at True Woman ’20?

Yes! We have a limited number of volunteer positions available. For more information, click here.